Return Policy

Customer satisfaction is our top priority. Because our items are personalized and custom-made, special conditions apply:

  • Custom & Personalized Items: Custom products cannot be returned or refunded unless they arrive damaged, defective, or with a personalization error caused by our team.

  • Damaged or Incorrect Items: If your order arrives damaged or with incorrect personalization, please contact us within 7 days of delivery at support@taxtacar.online with photo proof. We will happily send a free replacement or issue a full refund.

  • Order Cancellations: Cancellations or design modifications must be requested within 12 hours of order placement before production begins.